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Sales and Service
Sales activities that place the customer first have earned us great trust

NTN
has established branch offices and distributorships as close
as possible to our customers both in Japan and overseas to quickly
respond to customer requests. In addition to maintaining cordial
relations with our customers, we provide information that will
be useful to the customer in the future through regular participation
in activities and exhibits closely connected to customer interests,
while actively offering proposals for new technology and new
products. We offer support to sales managers and strive to respond
faithfully to current trends in the industry as well as customer
requests.
Effortlessly responding to our customers' globalization
NTN lost no time in promoting global business operations. Now, globalization is a challenge that cannot be avoided. Companies are required to think on a global level to conduct sales more efficiently. NTN fully utilizes its international sales network to collect and exchange information. We have also developed a support system for our customers, enabling us to maintain close ties. In conjunction with sales, we have located research laboratories and production centers in strategic countries to transfer technology and improve the efficiency of regional supply.
Accurately and promptly responding to customer requests
Proposals for developing new products come to NTN from all industries, including the automobile, office equipment, information equipment, industrial machines, aircraft, and aerospace equipment industries. That is due not only to our long history and successful performance, but also to maintaining a constant dialog with our customers and accurately and promptly responding to their queries and requests.
Particularly in recent years, the speed of development has accelerated, and how best to respond has become a vital issue.
NTN maintains close contact with its customers through sales activities to gain an understanding of potential new products and future needs. We get a head start on responding speedily to each demand.

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